MEDINA LEÓN, Alberto; NOGUEIRA RIVERA, Dianelys; HERNÁNDEZ-NARIÑO, Arialys; COMAS RODRÍGUEZ, Raúl. Procedure for process management: methods and support tools. Revista Ingeniare, [S. l.], v. 27, n. 2, 2024. Disponível em: https://ingeniare.uta.cl/index.php/inge/article/view/1066. Acesso em: 8 nov. 2026.