Alternatives for knowledge management models in Higher Education Institutions

Abstract

The knowledge produced within Higher Education Institutions must be shared and appropriate by the
different communities, so it is a challenge to identify mechanisms to manage this type of knowledge as an
intangible asset generating competitive advantages. Given this need, this article aims to identify different structures of knowledge management models in Higher Education Institutions, in order to provide the
main criteria to be taken into account when implementing knowledge management systems in university
institutions and understand the evolution of this research topic. The methodology was developed through
a systematic review of scientific articles, with the application of a search equation in the Scopus database.
A total of 22 articles were analysed, identifying the types of knowledge management models used, their
objectives, the variables involved, the description of the model, the methodological tools involved in its
elaboration, its evolution and its differentiating aspects. In this way, this research seeks to be an academic
and practical guide for Higher Education Institutions seeking to adapt, implement or create models of
knowledge management. It is concluded that the evolution of the models has been oriented towards the
incorporation of new technological platforms, new techniques and a search to better articulate the actors
involved in the knowledge management process.